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  • Q. ARKZON What kind of brand is ARKZON?

    ARKZON is a Purpose-Built Commercial Mobility brand for people who work, move, and build their own ground in different ways.

  • Q. ARKZON How do the ARKZON E3 and E5 differ?

    The ARKZON E3 is a 0.7 t class electric pickup truck. It is designed for environments that call for agile moves and loading, such as urban transport and small businesses.
    The ARKZON E5 is a 1 t class electric commercial truck. It is designed for a range of work environments that make use of a larger cargo space, such as logistics, delivery, and industrial sites.

  • Q. ARKZON What kinds of businesses can use ARKZON?

    ARKZON is designed with a range of work environments in mind, including delivery and logistics, transport for small businesses, on-site support, and mobile businesses. You can choose between the E3 and E5 based on the purpose of your work and your loading requirements.

  • Q. ARKZON Where are ARKZON vehicles produced?

    Building on its own vehicle planning and development, ARKZON is pursuing a production system in partnership with global production partners. It plans to strengthen product competitiveness by applying NCM batteries and to establish a production system in Korea in stages. Details on the production and supply of each vehicle will be announced through official channels.

  • Q. ARKZON Can ARKZON be purchased outside Korea?

    ARKZON is preparing its business for global markets. Availability and supply schedules by country may vary depending on local certification and sales systems, and confirmed details will be announced in stages.

  • Q. Vehicles What batteries do the E3 and E5 use?

    The ARKZON E3 and E5 are being developed with LFP(lithium iron phosphate) batteries. ARKZON also plans to expand the lineup with NCM(nickel cobalt manganese) batteries in the future. Battery specifications may change during final certification and mass production. Confirmed specifications and details will be officially announced at launch.

  • Q. Vehicles How far can I drive on a single charge?

    ARKZON's development target for range per charge is about 300 km for the E3 and about 280 km for the E5. The stated ranges are development targets based on WLTP(E3 : 300 km / E5 : 280 km). The pre-calculated ranges(E3 : 270–293 km / E5 : 258–274 km) are simulation estimates calculated from the WLTC, the test cycle of the WLTP, together with the vehicle specifications and assumed conditions at the development stage. They are not official certification results from actual testing, and may change depending on final vehicle specifications and test and certification results.

  • Q. Vehicles How long does charging take?

    Fast charging takes about 35 minutes(10 → 80%), and standard charging takes about 8 hours(10 → 100%). Actual charging time may vary depending on the remaining battery level, temperature, charger output, and charging environment. Final charging performance will be announced with the confirmed specifications.

  • Q. Vehicles How is the cargo space configured?

    The E3 has an open cargo bed, designed so you can load and unload cargo of many shapes with ease. The E5 offers a larger cargo bed, designed for greater loading versatility at logistics and industrial sites. Detailed cargo bed dimensions are available on each model's detail page.

  • Q. Vehicles Can the vehicle be upfitted for my business needs?

    ARKZON is designed with use across a range of business environments in mind. In the future, ARKZON plans to work with specialized upfitters to develop upfit solutions for a range of customer business needs and to expand their scope. Specific upfit models and available specifications will be announced in stages on the official website as development progresses.

  • Q. Pre-reservation How do I apply for an ARKZON pre-reservation?

    You can apply on the pre-reservation page of the official ARKZON website by entering your desired model, vehicle color, quantity, and applicant information. The start date for pre-reservations and detailed procedures will be announced on the website.

  • Q. Pre-reservation Do I need to pay to make a pre-reservation?

    The pre-reservation currently planned requires no deposit or payment. It is separate from a formal purchase contract, and future purchase procedures and terms will be announced separately.

  • Q. Pre-reservation Does a pre-reservation confirm my vehicle purchase?

    A pre-reservation registers your purchase interest and desired specifications in advance. It is operated to determine the order of purchase when the vehicle enters mass production and official sale.
    However, a pre-reservation itself does not constitute a vehicle purchase contract or confirm delivery. When official sales begin, the vehicle price, contract terms, and supply schedule will be announced separately.
    After that, your intent to purchase will be finally confirmed, and the vehicle purchase will proceed through payment of a deposit and conclusion of a formal purchase contract.

  • Q. Pre-reservation Can I change the model or color I applied for?

    If you wish to change the model, color, or quantity after applying, you can request it through the official customer inquiry channel. However, if your reservation details change, your purchase priority may be readjusted based on the time your change request is received, and your vehicle purchase and delivery schedule may change accordingly.

  • Q. Pre-reservation How do I cancel a pre-reservation?

    To cancel a pre-reservation, you can submit a request through the official customer inquiry channel. Because the pre-reservation requires no payment, there is no refund process, and your application information is managed in accordance with the applicable processing standards.

  • Q. Purchase How can I find out ARKZON vehicle prices?

    Vehicle prices will be set based on each model's specifications, the country of sale, market conditions, and other factors. Official prices and sales terms will be announced on the official ARKZON website once confirmed.

  • Q. Purchase Can I receive a subsidy when purchasing an electric commercial vehicle?

    EV purchase subsidies vary depending on national and regional support programs and on whether the vehicle is certified and eligible for subsidies.
    Whether subsidies apply to ARKZON vehicles and the conditions of support will be announced once approval is complete.

  • Q. Purchase Can corporations or business owners apply for multiple vehicles?

    ARKZON considers the vehicle needs of corporate and business customers as well as individual customers. When making a pre-reservation, you can enter your desired quantity and company information, and bulk purchases can be discussed through a separate consultation.

  • Q. Purchase When can I take delivery of a vehicle?

    Delivery timing will be determined by the certification schedule, production plans, and supply conditions in each country. Specific sales launch and delivery schedules will be announced through official channels as soon as they are confirmed.

  • Q. Purchase Can I get advice on a vehicle that fits my business?

    If you need help choosing between the ARKZON E3 and E5, please use the official customer inquiry channel. We will provide the product information available, based on the vehicle's intended use, your transport environment, and your desired quantity.

  • Q. Warranty What is ARKZON's vehicle warranty?

    The warranty currently under review is 2 years or 40,000 km for the body and general parts. The warranty period for EV-specific parts is currently under discussion.
    The plan is to apply whichever comes first, time or mileage. Final warranty terms and coverage will be announced in the official warranty policy.

  • Q. Warranty Is the drive battery covered by the warranty?

    The drive battery is being reviewed for inclusion in the warranty for EV-specific parts. Details such as the battery state of health(SOH) criteria and warranty exclusions will apply in accordance with the final warranty policy.

  • Q. Warranty Where can I get my vehicle serviced or inspected?

    ARKZON is preparing a customer support and service network in line with its vehicle supply plans. Service areas and service procedures will be announced once the operating system is confirmed.

  • Q. Warranty Does the vehicle need regular inspections?

    EVs also need regular inspection and maintenance for safe and stable operation. Items such as tires, brakes, the cooling system, and the high-voltage battery should be maintained according to the inspection standards for each vehicle.

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  • Email arkzon@arke.kr